Payments and refunds

Updated August 1, 2026

What you are buying

One game is one request, walked to the end with the Guide. A subscription gives you two or five games a month; unused games do not roll over.

Refunds

If a game never opened, broke off technically, or you were charged twice — write to us and we refund in full. Ask within 14 days of the payment; the money goes back to the same card within 5–10 business days.

If the game was already played

We do not refund a game you have already walked: its value is the conversation, and the conversation happened. If it genuinely gave you nothing, write anyway — we will sort it out like people.

Subscriptions

Cancel any time from your profile, under 'Manage subscription and payments'. Cancelling stops the next charge; the month you paid for runs to the end of its period.

Getting in touch

Write to leela@quantumgame.love — a person answers, usually within a day.